PARAL·LEL PAY
PARAL·LEL PAY is the only way to pay at our bar and foodtrucks.
It’s 100% free of charge.
Top up at the following link and when you check in at the festival, and collect your wristband, your money will be ready to use:
Available from Monday, August 5th
Don’t throw away your wristband! You’ll need it to claim your refund.
HOW TO TOP UP YOUR WRISTBAND
BEFORE THE FESTIVAL - Avoid queues!
You can top up online and your virtual wallet will be automatically connected to your wristband when you check in at the festival.
DURING THE FESTIVAL
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You can top up online, using the code at the back of your wristband chip
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You can also top up at our top-up booth, paying with card or cash.
REFUNDS
Keep hold of your wristband after the festival! You’ll need it to claim your refund of any unused money.
You can request your refund at the same link after the festival:
The refund process is open from 13:00 on Tuesday 20th August to 23:59 on Friday 30th August (all times CEST).
We don’t charge you for refunds!*
*Paral·lel is not responsible for any transaction fees that your bank may apply.